Client Onboarding: Acme Corp
9 emails · Started Feb 5, 2026
- Onboarding is overdue by 2 days — client is asking for updates
- NDA is blocking the entire onboarding flow
- You need to chase Acme’s legal team today
Acme Corp onboarding started Feb 5 with a Feb 10 target. Welcome pack was sent but NDA remains unsigned (blocked by Acme legal). API credentials pending DevOps. Kickoff call can’t be scheduled until NDA clears. Lisa is asking you to chase the NDA urgently.
Collaborative Tasks
Chase Acme legal team for NDA
You · Due: Today
Provision API credentials
Robert
Send welcome pack
Robert
Key Decisions
Use standard onboarding template for Acme
confirmed"We need to kick off onboarding ASAP. Target completion: Feb 10."
Email Conversation (3 emails)
Lisa Morgan
Feb 5, 9:00 AM
Hi team, Acme Corp signed the deal yesterday! We need to kick off onboarding ASAP.
Robert Hayes
Feb 6, 11:30 AM
Welcome pack sent to Acme. Still need the API credentials — waiting on DevOps for the staging environment.
Lisa Morgan
Feb 11, 3:00 PM
We're now 2 days past the target date. NDA is still unsigned. Can you chase this today?
Lisa Morgan
7 days ago
Hi team, Acme Corp signed the deal yesterday! We need to kick off onboarding ASAP.
Robert Hayes
6 days ago
Welcome pack sent to Acme. Still need the API credentials — waiting on DevOps for the staging environment.
Lisa Morgan
1 day ago
We're now 2 days past the target date. NDA is still unsigned. Can you chase this today?
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